Shipping & Delivery Policy

At DryFrudz, we are committed to delivering your orders in a timely and reliable manner. This Shipping & Delivery Policy outlines the terms and conditions regarding the processing, shipping, and delivery of your purchases. By placing an order on our website, you agree to the terms set forth below.

1. Order Processing Time

  • Order Confirmation: After placing an order, you will receive an order confirmation via email or SMS with the details of your purchase.
  • Processing Time: Orders are typically processed within 1-2 business days. Processing times may vary during peak seasons, sales, or holidays.
  • Dispatch: Once processed, your order will be dispatched and handed over to our delivery partner.

2. Shipping Charges

  • Free Shipping: We offer free standard shipping on all orders within India.
  • Express Shipping: For faster delivery, express shipping may be available at an additional cost. Details will be provided at checkout.
  • International Shipping: Currently, we only ship within India. We are working on expanding our shipping options to include international delivery.

3. Estimated Delivery Time

  • Standard Delivery: Orders are usually delivered within 3-7 business days from the date of dispatch, depending on your location within India.
  • Express Delivery: For express shipping orders, delivery typically occurs within 1-3 business days from the date of dispatch.

Note: Delivery times may vary based on factors such as location, weather, and shipping partner policies.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track your order’s status in real time. If you have any issues with tracking, feel free to contact us at support@dryfrudz.com or call +91 8074722582.

5. Delivery Policy

  • Delivery Attempts: Our delivery partners will make two attempts to deliver your order. If you are unavailable, they may contact you to reschedule. After two unsuccessful attempts, the package may be returned to us.
  • Delivery Locations: We deliver to most locations across India. For remote or restricted areas, delivery times may vary or additional fees may apply.
  • Delivery Delays: While we strive for timely delivery, there may be delays due to unforeseen circumstances such as natural disasters, strikes, or public holidays. In such cases, we will inform you of the delay and work to resolve the issue as soon as possible.

6. Damaged or Missing Items

If you receive a damaged package or an incomplete order, please contact us immediately at support@dryfrudz.com or call +91 8074722582. Provide photos of the damaged item(s) and packaging. We will arrange for a replacement or process a refund as per our Return & Refund Policy.

7. Address Changes

If you need to change the delivery address after placing an order, please contact us at support@dryfrudz.com or +91 8074722582 within 24 hours of placing the order. Address changes may not be possible once the order has been shipped.

8. Important Notes

  • Please ensure that the shipping address and contact details provided are accurate. DryFrudz is not responsible for delays or undelivered packages due to incorrect addresses.
  • In case of delayed or missed deliveries, DryFrudz is not liable for any incidental or consequential damages. However, we will work with you to resolve any issues as quickly as possible.

Contact Us

For any questions or assistance with shipping and delivery, feel free to reach out to us: